Terms & Conditions

By submitting your details you accept the terms & conditions set out below & agree to abide by them. If you do not agree to these terms of use, you must refrain from using our websites.

 

Website Access

Only individuals registered in surgeries that have commissioned the Lifestyle Clinic directly can access the member’s only areas of the website free of charge. Payments will be required from individuals requesting access from outside these areas. (Currently Amman-Gwendraeth valley practices, Carmarthenshire).  Permission will be given via the referral forms.

You may download the material featured on this website onto electronic, magnetic, optical or similar storage media or to printer for non-commercial research, private study or in-house use only.

We reserve the right to withdraw access or amend the service we provide on our sites without notice. We will not be liable if for any reason our sites are unavailable at any time or for any period. From time to time, we may restrict access to some parts of our sites, or our entire sites, to users who have registered with us. The site is written in English and we do not take responsibility for any translations which are applied to this site.

 

The Lifestyle Clinic is not responsible for the content or reliability of any linked website.
Listing should not be taken as an endorsement of any kind and The Lifestyle Clinic accepts no liability in respect of the content or for the consequences of following any advice included on such sites. We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages or change of site address. The Lifestyle Clinic reserves the right to reject or remove links to any website if we find the site content inappropriate.

 

Virus Protection

We make every effort to check and test material for viruses. However, it is recommended that you run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

 

Prohibited Use

You may use our site only for lawful purposes. You may not copy, reproduce, sell or distribute any of my content. See full copyright notice below.

 

Disclaimer

Care is taken to ensure that the web site content is accurate. Nevertheless, this content is provided for general information only, and you use it at your own risk. The Lifestyle Clinic will not be held liable for any damage or loss resulting from any act or omission based on the use of information on the web site.

 

Before undertaking any lifestyle change, your medical history (including a full list of medication) must be declared and responsibility for obtaining medical information will be held by each individual patient. We expect any form of eating disorder to be declared at the outset. This clinic cannot offer specialist advice and requests for specialist dietetic input should be requested by your own GP.

 

Any lifestyle change may affect your health. Please ensure you are registered with a GP and declare further details in your referral form. Ensure your medication and blood results are reviewed regularly. Dietary changes may change your biological markers such as blood pressure, lipid profile, blood glucose control, inflammation and pain, weight and the need for medication.

 

This clinic will offer advice and monitoring for participants of the Diabetes Clinic only. Only conditions directly linked to Type 2 Diabetes and the metabolic syndrome is covered. All other health conditions and acute illnesses will be the responsibility of your usual GP. We may not respond to queries directly related to your condition for up to one week; if the problem cannot wait then you are expected to seek advice from your usual GP. We do our best to educate and provide written information on specific emergency complications of diabetes, such as hypoglycaemia and ketoacidosis, it will however be your responsibility to act if such complication occurs. The Lifestyle Clinic is not intended to diagnose, treat or cure any disease or replace your GP/consultant’s medical advice. No information on this platform should be relied upon to make a medical diagnosis or determine treatment for a medical condition.

 

It is the participants responsibility to organise and attend for blood test appointments as recommended by the clinic. It would be expected that for those registered outside of the commissioned area to provide a printout of these results for the attention of our medical team. Blood test may be requested frequently (every 3 months) in the initial period.

Failure to do so may result in adverse effects, for example hypoglycaemia (low blood sugars) and hypotension (low blood pressure) as well as possible side-effects from other medications. Any ill-health resulting from a failure to provide the medical team with relevant information will not be the responsibility of the medical team. The medical team are only accountable for managing health conditions directly related to the clinic (Type 2 Diabetes, fatty liver disease, hypertension and obesity).

 

Personal Data

We process information about you as set out in our Privacy Policy.  By using our site, you consent to the details contained within the Privacy Policy.

Complaints & Compliments

 

Please direct all complaints and compliments in writing to Dr Nerys Frater ([email protected])

 

The Programme

We may at our discretion refuse access to the programme to any person and we shall not be required to state our reasons for such refusal.

You agree to keep user details and your password for the site confidential at all times and to not disclose them to anyone else. You must notify us immediately if you are aware of any unauthorised use of your account and you shall indemnify us against all claims, damages, losses, costs or expenses (including professional fees) and any other liability that arises from any unauthorised use of your account.

The online materials of the Course are held on third party secure servers (Membervault) and we have taken all feasible steps to ensure that the Course content will be available at all times.

The materials we deliver as part of your Course do not in any way constitute advice or recommendations. We are providing guidance only for those who have chosen to begin a low-carb lifestyle.

 

Appropriate Conduct

 

Participants of The Lifestyle Clinic will be expected to interact in a courteous manner and are encouraged to be respectful of others. Warnings may be given if this is not upheld. Failure to comply with these recommendations may mean that your rights to attend the clinic or participate online may be withheld. These rules will also apply to comments posted on the website, and any offensive comments may be removed.

 

Days/ hours of operation

 

The clinic will be run over two sessions a week. The timing of these sessions may vary but notification will be given on the website with prior warning. The sessions typically include a mix of in-hours and out of hours sessions (weekend and evening). Administrative and medical queries will be dealt with within the clinic sessions. Any queries outside of these times will be expected to wait until the next clinic, at which point we will endeavour to respond as timely as possible depending on demand. 

 

Payment

The total price payable for the Course is set out on the referral form you choose to submit. You may make payment via the methods that are detailed on the order form. The fee is paid at the time of booking and in advance of the course starting. Your place will not be secured until payment is received.

All payments are non-refundable once the programme has started (less £20 aadministration fee). Requests for a refund must be directed to [email protected].

 

Cancellation

It is your responsibility to notify us at least 24 hours in advance of the scheduled session to cancel. We will aim to ensure that a pre-recorded talk will be made available in this instance.

If The Lifestyle Clinic cancel a session (or part of) for any reason we will endeavour to give the customer as much notice as possible. If we need to cancel a part of a session for any reason we will offer to reschedule as soon as possible or offer a pre-recorded session if not. No refunds will be offered except in extenuating circumstances. No additional compensation will be offered in relation to additional costs incurred by you in relation to attending a booked session which has been cancelled by us.​

 

Our obligations

We guarantee you the course is of satisfactory quality and reasonably fit for the purpose intended, for which you purchased it.

Due to the nature of lifestyle changes, your success is dependent on various factors over which we have no control, we do not guarantee any particular results.

We will strive to ensure that all information that we present is correct and up-to-date but we will not be liable for any claims arising from such information being incorrect or out-of-date.

You agree that your personal data will be processed by and on behalf of us as part of us providing the Course to you and consent to us using it in accordance with our Privacy Policy.

 

Copyright

We are the owner of all Intellectual Property Rights and all other rights in the materials provided to you by us as part of the Course (“Materials”) and nothing in these Terms or otherwise shall operate to transfer the ownership of the Intellectual Property Rights in the Materials to you or to any other person.

You may not copy, reproduce, publish in any form, share, sell, dispose of or otherwise make available to a third party in any way, any of the Materials included in the Course.

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the materials on our site for commercial purposes. You may not reproduce in any format (including on another website) any part of our site (including content, images, designs, look and feel) without our prior written consent.

 

Terms and termination

Please familiarise yourself with these Terms & Conditions that you agreed to when joining the programme.

This Contract shall continue until your Course expires.
* You may terminate your course at any time by cancelling via emailing [email protected]
* No refunds will be provided for the period in which you were a member. 
* No pro rata refunds will be given after you cancel.
* Your payment is non-refundable. Should you cancel, you will remain a member with full access until the end of your annual membership.
* We may terminate this Contract with written notice with immediate effect if at any time you commit any serious or repeated breach or non-observance of any of the provisions of these Terms, if we make a resolution for closing the Course, you commit any fraud or dishonesty or acts in any manner which brings the Course into disrepute.
* Termination of this agreement shall not affect either of our accrued rights, remedies, obligations and liabilities of either of us as at the date of termination of this Contract, including the right to claim damages in respect of any breach of the Contract that existed at or before the date of termination.
* Where the Contract expires, this shall be treated as a termination for the purposes of all paragraphs that refer to “termination”.

 

Liability

We shall not be liable for any loss, indirect, consequential or pure economic loss, costs, damages, charges or expenses suffered or incurred by the you as a result of you entering into this programme.

Our total liability shall in all circumstances be limited to the price paid by you for the programme.

If we are prevented from or delayed in performing our obligations by your act or omission or by any circumstance outside of our control, we shall not be liable to you for any costs, charges or losses sustained or incurred by you that arise directly or indirectly from such prevention or delay.

We shall not be not liable for additional costs incurred by you as a result of changes in - the course, or printing of any of the Materials or blood glucose machine and/or testing strips.

 

Miscellaneous

By applying for course you warrant that: You are legally capable of entering into binding contracts; and you are at least 18 years old; and that all information you provide us with is correct, true and accurate at all times and not misleading in any way.

We may vary these Terms as we see fit from time to time and if we do, we shall notify you by email of the change of terms. Your continuation with the Course will be deemed to be your acceptance of any new Terms.

You accept that communication with us will be entirely through e-mail. We will contact you by e-mail. You agree to e-mail communication and you acknowledge that all contracts, notices, information and other communications that we provide to you via e-mail comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

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